• Innovative solutions for a changing market

    Creating value across Risk Operations

    Explore all our latest research, videos and articles at  RO-AR.com

With extensive experience across the customer lifecycle, from Acquisition to Collections and Recoveries; find value in your processes, improve your customers experience and drive your business towards more profitable growth.

Finding insights to help
in changing times.

Getting the support you need

Be it explaining latest industry developments, subject matter expertise to drive business growth, finding new performance opportunities, or simply being there to get stuff done, support is available.

Results orientated, data driven and people minded; our services are built around your requirements - designed to find and deliver transformational value.

Delivering transformational value

Contact us to find out more details on services, explore ideas and discuss our engagement process.


Quickly gain insights on latest industry developments.

With frequent creation of new content and active engagement across the industry, our process looks to find and curate the best. Our research infrastructure combines together to provide the latest developments and trends. 
See some of our latest observations and commentary here

Review strategy, process and analyse performance.

Determine the best configuration and course of transformation for your business. Working as part of your team, or as a stand independent advisor we can provide experience and analysis to chart the best course of action.

Data driven and people minded our approach can help quantify and focus on the opportunities for your business.


Reinvent and transform business processes.

Bring a fresh set of eyes, with ideas and experience across the industry, to help reinvent and re-design everything from key processes to customer journeys. Strategy re-design, process re-engineering and finance quantification, our frameworks allow you to generate new ideas for business re-invention, refinding an edge and delivering on the bottom line.


Report and analyse your performance.

In understanding performance, diagnosing problems and identifying opportunities, data is key.  Our approach maps and understands linkages across a business, leveraging frameworks and data, to drive improvement across the customer lifecycle. We also design and document control infrastructures, ensuring robust polices are in place helping mitigate risk and maintain control going forward.


Resource to get the job done

Access experienced and knowledgable resource. Deliver fast and inject new ideas into your business. 
Our resource can hit the ground running, reducing the need for training, and fully flexible to finish once the job is done. We have experience across the customer lifecycle, and across multiple business functions.   Our role, to help you succeed.


Drive results and improve performance.

Our frameworks provide a detailed blueprint and plan for performance improvement. Our approach helps measure, monitor and quantify change, ensuring you stay on track, taking corrective action if needed.  Get help with project implementation, managing change and resourcing, if required, to deliver.  


Connect with Customers, Clients and Prospects.

With extensive experience across the Customer Lifecycle, we can help with product development and marketing insights to create meaningful connections across the market and industry.  Working with existing business development teams or product oweners we can  provide SME support to positioning and help to close the deal.



​​Latest updates​​

Listen to viewson the industry from the industry with our series of interviews with business leaders.  Read about recent developments and news with our opinion pieces.  Find the information and insight you need to help transform your business.

Find the latest at www.ro-ar.com

Our partners & clients

Get in Touch

Phone : +44 7399 858086 UK & Europe


Web : www.rostrategy.com