Our Team
At ROStrategy we have access to a range of experts with deep knowledge in the sector. Contact us to find out more.
Chris Warburton
Chris has spent over 15 years in executive roles, leading transformation and delivering performance improvements in businesses in the UK, Canada and across many other markets around the world.
With a passion for new ideas, technology, and process innovation, he helps teams find new ways of working to improve performance. Data minded and people orientated his experience spans sectors from financial services, telecommunications and more recently in an advisory role in consultancy.
He has specialist knowledge across the customer lifecycle, from Account Origination, to Fraud, Account management, Collections and Recoveries.
Chris frequently speaks at events and conferences, always keen to look ahead of the curve, demystify and share experience with a wider audience.
Kevin Still
Kevin is a longstanding member of the CMICM and has held European executive roles for listed firms, including being responsible for data sharing schemes and strategic developments across Europe. Significant experience in receivables management outsourcing at scale.
He is chair of the advisory board of the Vulnerability Registration Service (VRS) and a supporter of inclusive design and the adoption of the new ISO 22458 (consumer vulnerability) kitemark.
Director of DEMSA, which has many FinTech affiliates. Activity includes public/private sector collaborations under government procurement frameworks. The FCA Consumer Duty aligned with the cost-of-living crisis is a major focal point. DEMSA has recently become part of the Cabinet Office Fairness Group.
Pedro Maya
Pedro has spent over 25+ years in multinational Banking, TeleCommunications in both Risk Management & Operations executive roles. He is a results driven leader and customer champion with excellent analytical skills.
Pedro has extensive experience in the Canadian, Mexican, Latin American and Caribean markets, and is a recognized expert in Business transformation, strategy and people leadership.
His expertise include Credit Risk, Credit, Collections, Fraud Management and Contact Centre Management. He is fully bilingual in both English and Spanish.
